Case: Døgnvill Burger
How Norway’s coolest burger restaurant found what they were looking for.
Døgnvill Burger has 5 restaurants in Norway and is often referred to as having the best burgers in the country - they even serve The Royal with Cheese!
We met with Dan Aasen, who is the Operation Manager at Døgnvill, and asked him what made Døgnvill choose Motimate?
- With restaurants in Trondheim, Stavanger and Oslo, it can sometimes be challenging to ensure both knowledge and access to information, says Dan.
- Over a period of time we had pondered over how to systematize training and internal information. We experienced that as we expand, there are some things that must be the same, while what was right yesterday is not necessarily correct tomorrow. After first trying to develop our own system, without luck, we thought: “We can't possibly be the first to want this?!”
We then began to look to those we believe are the best in the retail industry. After a little back and forth we came across an app that had many of the solutions that we looked for, and that was what is today Motimate Training. So a short answer: After first trying and failing ourselves, we were looking for a supplier that had all the features we were looking for. We found no one who had everything, but Motimate had the most important features, and most important of all; they are constantly developing new functionality, says Dan.
How do you use Motimate in your workday?
We use Motimate daily in all training, product information, internal controls and policies, and for us the biggest advantage is that Motimate is not fully developed. This means that there is a desire to further develop the product, even if it works well today.
We love companies that love the very heart of SaaS-solutions, but how has Motimate improved your training and internal communication?
- For us, it means that all colleagues have access to training, information and knowledge, wherever they are or wherever they work. We can control that all information, policies and training is the same, or the way we want it to be. It has also minimized the "random moments" in which individuals teach others what they themselves learned one year ago, concludes Dan.